Gateway Estate Sales LLC  -
  FAQ's
 

 What happens at the first visit ? Once you have decided to have the sale you will give us a call, we'll schedule an appointment with you for a consultation, We will meet you at the residence were the sale is to take place to discuss your situation and the type of sale we are dealing with, Once on site, we can assess and determine if there is enough items in the home to hold an estate sale. This depends on the quality and condition of the merchandise that will be sold. This will allow us to then make a decision as to whether or not you should have the sale. We will decide on the hours and dates the sale will be listed, date and time for prep work to begin, at this time we ask you to fill out a client questioner and sign a contract foe the estate sale. At this time we will take inventory of the merchandise to be included in the sale.

What is your fee for coming to residence and assessing the merchandise for an estate sale?Our consultation and meeting is free of charge. If you decide to proceed with the sale we may ask for a retainer - fee. The reason for the retainer - fee is if a client decides to back out after the work has began and the contract has been signed, my staff will still get paid for work done. If the Estate Sale preceded with no problems we will deduct the retainer fee from our commission fee. If we determine a sale is not warranted, we will recommend other alternatives and provide guidance on who to contact. We work on a commission basis which is a percentage of total gross sales.

How much does it cost to hire a professional estate sale service? Estate sale companies work on a commission - receiving a percentage of the final sale. this percentage will vary depending on the type and value of the merchandise. The knowledge and experience that a professional company brings may actually make you money instead of costing you money a professional company has knowledge of item values, experience in organizing and marketing and a following of buyers that attend their sales.  

Who decides the pricing for the merchandise to be sold? We do, we ask that you trust us to handle all the pricing of the merchandise to be sold. If you have merchandise that you are asking a certain price for such as a vehicle etc. That would be your decision. You might want to offer customers a choice to bid on the merchandise.  

What if clients want to help run and organize the estate sale? We need our clients to trust us. In order for us to run a professional sale for our clients we do not allow them or any family members to be present while the sale is in process. We do not object if the client would like to check in at the end of the day. Our main focus is to run the Estate Sale as smooth as possible without any distractions. We need to put all of our energy into our paying customers and their needs.  

What if family members want to present while the estate sale is in process? In order to run a professional estate sale with no distractions, we ask that family members not to be present at this time. We need to focus on the customers needs and running the estate sale as smooth as possible. We do not object to if the client would like to check in at the end of each day. So Please let Us Do Our Jobs

What if family members/friends want to to keep/purchase items before the sale begins?Gateway. The client will have to reimburse Gateway full price for the item removed and the money will be put in the register for item.  

What happens if I request a certain price for a item? You would give us the price of the item to be sold as a "set price" The item would be tagged at your price. We also provide a Bid Box for customers to make an offer on higher priced item. At the end of each day we would check the Bid Box and contact you to let you know what the highest offer was. It would be your decision whether or not you to accept the offer.

We are selling our home and need a referral for a Realtor? We offer referrals for Real Estate Agents, Professional Cleaning Service, Painters Etc. We have a Real Estate Agent with Weichert Realtors located on Vandyke in Shelby Township. The Agents name is Chris Nickson and has been working with us since 2015 and is an excellent agent. We can offer a professional cleaning service for an additional fee, to clean your home after the sale if requested by the client, The cleaning service fee would depend on what needs to be done in the home and what is requested by the client. We work can also refer you to painters and a moving service.

What if we need a clean-out or a referral for a professional cleaning service? We can offer a professional cleaning service for an additional fee, to clean your home after the sale if requested by the client, The cleaning service fee would depend on what needs to be done in the home and what is requested by the client. We work can also refer you to painters and a moving service.
 
What happens with the merchandise that doesn't sell? Any remaining merchandise is disposed of according to your wishes. We can box leftover items up and donate it to a charity of your choice, we can make an offer to buy you out. If you want us to remove the rest of the merchandise for you, we can do that. we assess the labor cost of content removal. This cost depends on several factors, including the amount of items to be removed, the time needed to complete the job and the size of the crew necessary to remove the items.